Actoris Tech

Your Zoho Solutions Partner


Rates - Our Philosophy


We view technology not as a cost, but as an investment that will provide a substantial return on your investment. Actoris Consulting walks our talk. We are constantly learning and investing in the implementation and use of technology and best practices that allow us to provide the highest quality products and services to our clients.

Basic Hourly Rates (remote or onsite)
  • Zoho application & business process consulting: $150 per hr
  • 10 hour retainers are billed at $1,350 (10% discount)
  • 20 hour retainers are available for $ 2,400 (20% discount)

Minimum Appointment Times
  • Local onsite appointments are booked for a minimum of 2 hour
  • Onsite appointments outside our local area are booked for a 8 hour day
  • Remote sessions, including screen sharing sessions, telephone and email support billed in 15-minute increments

Business Hours
  • Business hours are from 8am to 5pm Monday thru Friday
  • Support outside of normal business hours is billed at 1.5 times the basic hourly rate during the week, and 2 times the basic rate on weekends and holidays

Payment Terms
  • Payment for fees at rates agreed for work performed is due on receipt of invoice
  • Retainers are due prior to work commencing
  • Payments are accepted using any major credit card, or your PayPal account. Checks are not accepted.
  • Monthly retainers are due on the first day of each month during which services will be rendered
  • Any amounts owing to Actoris Consulting after 14 days from the date services were rendered will be subject to a 3% surcharge per month, retroactive to the date services were rendered

Missed Appointments & Cancellations
  • If you cancel less than 24 hours prior to your appointment, we require a cancellation fee equal to one hour of time for the type of services that were scheduled

Projects
  • Actoris Consulting is happy to provide fixed cost pricing for defined projects, such as software solution evaluation/selection projects and system implementations. Pricing and terms will be detailed in a proposal prior to the commencement of work.
  • Projects are billed 50% in advance, and the remaining balance due upon completion of acceptance of the project work

Monthly Service Contracts
  • A discounted hourly fee can be negotiated for recurring services that are paid for in advance at the beginning of each month